Customer Service Executive:AlphaSource ITES Pvt Lt

Job Description

Initiate a set number of targeted outbound telephone prospecting/sales calls to sales leads, all leads provided by corporate
Qualify opportunities by understanding customer needs
Meet and exceed sales goals.

Salary: INR 1,00,000 - 3,50,000 P.A

Industry: BPO / Call Centre / ITES

Functional Area: ITES, BPO, KPO, LPO, Customer Service, Operations

Role Category: Voice

Role: Associate/Senior Associate -(Technical)

Keyskills: ITES and Customer Service / Operations, BPO and Customer Service / Operations, Outbound Sales, outbound calling, Communication Skills, Call Centre and ITES, voice process

Desired Candidate Profile

Education: (UG - Any Graduate - Any Specialization) AND (PG - Post Graduation Not Required) AND ( Doctorate - Doctorate Not Required)

Experience in outbound calling is preferred.
Motivation for telephone sales and account management.
Exceptional closing skills, telephone and written communication skills.
Ability to develop and maintain relationships with customer base by demonstrating excellent interpersonal and communication skills.
Proficiency in the use of Windows and Microsoft software programs.
Solid organizational and priority management skills, particularly in a dynamic work environment.
Strong attention to detail in oral and written communications.
Hard working and focused.
High level of initiative.
Desire to advance.
Ability to work in fast paced team environment.

Company Profile

AlphaSource ITES Pvt Ltd
http://www.alphasource.in